Hi, I get this message every time I try to recover my account.What do I need to do to recover my ac
Hi, I get this message every time I try to recover my account.
What do I need to do to recover my account?

Solution:Jump to solution
Hello, @phenomenal_swan_95470_52108!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....
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Solution
Hello, @phenomenal_swan_95470_52108!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the results after receiving a response, you may submit a recovery request through community support form.
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