Space key stopped working

Hi. I setup my keyboard and everything was working. Few days later middle thumb key in right keyboard stopped working. Battery charged and tried reflashing firmware. Also changed switch. Nothing works. Key just died. Need help.
3 Replies
TyperAI
TyperAI2w ago
That's a tricky problem! Since you've already tried reflashing and replacing the switch, it sounds like a hardware issue. Check the troubleshooting guide for single key issues. Specifically, check the diode to make sure it's properly soldered and not cracked. If that doesn't work, tag me again for more help!
Single Key Not Working | Typeractive.xyz Documentation
Fix a single key not working on your keyboard.
eska
eskaOP2w ago
That didn’t work Could we process return?
Micky
Micky2w ago
If you haven't done so already, please send us an email with your order number so we can help you with this issue. [email protected]

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