PUBG does love scammers

I was scammed out of my account, and the scammer used in-game support to get access. When I filed for recovery via https://pubgmobile.live/support, PUBG rejected it. I had UC receipts, all my friends' names, and all the device names, yet they still sided with someone who stole my account. LOL, way to go, PUBGM!
Solution:
The rejected claim can result from providing insufficient or incorrect information. Please note that we're unfortunately unable to help you any further through the community if your claim was rejected through the community support form....
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9 Replies
Solution
Quendi
Quendi2mo ago
The rejected claim can result from providing insufficient or incorrect information. Please note that we're unfortunately unable to help you any further through the community if your claim was rejected through the community support form.
むりょく
むりょくOP2mo ago
So now the scammer can have my account, lol? At least 20 receipts of purchase were not enough proof? Devices from 7 years ago were not enough proof?
Quendi
Quendi2mo ago
We're unable to confirm this through here.
むりょく
むりょくOP2mo ago
WIll you be able to connect me with someone or have a way i can submit the claim again?
Quendi
Quendi2mo ago
The only ways to submit recovery requests for lost or stolen accounts are in-game and via https://pubgmobile.live/support.
むりょく
むりょくOP2mo ago
the link does not work anymore it shows submitted but it does not show up in the google sheets?
Yousef
Yousef2mo ago
Same
Quendi
Quendi2mo ago
If you submitted a request before and it is rejected, we unfortunately cannot help you any further through the community.
むりょく
むりょくOP2mo ago
What do I do now though? Just let the scammer get away with my account??

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