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Novu2w ago
Shubham

Troubleshooting Socket Hang-Up Issue with Novu SDK

const { Novu } = require("@novu/node") novu = new Novu(SECRET_KEY, { backendUrl: BACKEND_URL, }) Above novu client is used to trigger the workflow, but some time getting socket hangup issue. @Pawan Jain could you please help with this? How can we identify the root cause of a socket hang-up issue and what are the possible causes along with their resolutions?
4 Replies
Novu_Bot
Novu_Bot2w ago
@Shubham, you just advanced to level 1!
Pawan Jain
Pawan Jain2w ago
@Shubham Are you self hosting Novu?
Shubham
ShubhamOP7d ago
@Pawan Jain Yes I am using self hosted novu
Pawan Jain
Pawan Jain7d ago
In self hosting sdk makes api request to your self hosted api url, so it will be impossible for us to check the reason of this

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