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VALORANT•9mo ago

My acc has been locked for no reason

They just locked my acc since 20/3/2025 by PMID but what wrong with my payment or my acc???

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MEW

M

MEWOP•3/25/25, 9:16 AM

MEW

MMEW They just locked my acc since 20/3/2025 by PMID but what wrong with my payment o...

Metamorphosis

M

Metamorphosis•3/25/25, 9:20 AM

Those 2 are completely unrelated

Metamorphosis

M

Metamorphosis•3/25/25, 9:21 AM

Everyone has the PMID notice on their client :c_yellowthumg:

Metamorphosis

M

Metamorphosis•3/25/25, 9:21 AM

You can appeal for your ban in support page

Metamorphosis

M

Metamorphosis•3/25/25, 9:21 AM

;valsupport

VANGUARD Main

V

VANGUARD Main•3/25/25, 9:21 AM

:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.

Metamorphosis

MMetamorphosis You can appeal for your ban in support page

MEW

M

MEWOP•3/25/25, 9:23 AM

I already send it ;-;

MEW

MMEW I already send it ;-;

Metamorphosis

M

Metamorphosis•3/25/25, 9:23 AM

And have they responded ?

MEW

M

MEWOP•3/25/25, 9:23 AM

nope

Metamorphosis

M

Metamorphosis•3/25/25, 9:23 AM

Then wait for em to respond

Metamorphosis

MMetamorphosis Then wait for em to respond

MEW

M

MEWOP•3/25/25, 9:26 AM

Thank you

MEW

M

MEWOP•3/25/25, 9:58 AM

they said the system detects that you are using the banned hardware to login your account but my pc didnt get ban or something else so can i recovery my ID or not?

MEW

M

MEWOP•3/25/25, 9:59 AM

I just create a new acc and then I can play

MEW

M

MEWOP•3/25/25, 9:59 AM

Am I got hacked???

MEW

MMEW I just create a new acc and then I can play

Matsui

M

Matsui•3/25/25, 10:02 AM

Can you?

Matsui

MMatsui Can you?

MEW

M

MEWOP•3/25/25, 10:03 AM

in my new acc can but in my old acc cant

MEW

M

MEWOP•3/25/25, 10:03 AM

because my pc didnt get ban

MEW

MMEW because my pc didnt get ban

Matsui

M

Matsui•3/25/25, 10:04 AM

“Banned hardware”

Matsui

M

Matsui•3/25/25, 10:04 AM

You shouldn't be able to play on a different account if your hardware got banned

MEW

M

MEWOP•3/25/25, 10:04 AM

yea

Matsui

MMatsui You shouldn't be able to play on a different account if your hardware got banned

MEW

M

MEWOP•3/25/25, 10:04 AM

right

Metamorphosis

M

Metamorphosis•3/25/25, 10:05 AM

Prob will get banned after a while? Not sure how it works

Matsui

M

Matsui•3/25/25, 10:05 AM

prob

Matsui

M

Matsui•3/25/25, 10:05 AM

Or what may have happened is that someone logged in with your account on another banned PC?

Matsui

MMatsui Or what may have happened is that someone logged in with your account on another...

MEW

M

MEWOP•3/25/25, 10:05 AM

I think so

Metamorphosis

M

Metamorphosis•3/25/25, 10:05 AM

Possible

Matsui

M

Matsui•3/25/25, 10:06 AM

As always contact support :aga:

MEW

MMEW I think so

Metamorphosis

M

Metamorphosis•3/25/25, 10:06 AM

All your questions can be answered by riot support regarding this matter

Metamorphosis

MMetamorphosis All your questions can be answered by riot support regarding this matter

MEW

M

MEWOP•3/25/25, 10:07 AM

MEW

M

MEWOP•3/25/25, 10:08 AM

do i get baned permanently or not

MEW

M

MEWOP•3/25/25, 10:08 AM

my english is not good

MEW

MMEW do i get baned permanently or not

Metamorphosis

M

Metamorphosis•3/25/25, 10:08 AM

Your account is permanently banned

Metamorphosis

M

Metamorphosis•3/25/25, 10:08 AM

Hwid ban lasts for 4 months

MEW

M

MEWOP•3/25/25, 10:08 AM

;-;

Metamorphosis

M

Metamorphosis•3/25/25, 10:08 AM

You’ll have to create a new account after the ban is lifted

MEW

M

MEWOP•3/25/25, 10:09 AM

not my hardware too

MEW

M

MEWOP•3/25/25, 10:09 AM

tf

Metamorphosis

M

Metamorphosis•3/25/25, 10:09 AM

What

MEW

M

MEWOP•3/25/25, 10:09 AM

i can play val

MEW

M

MEWOP•3/25/25, 10:09 AM

but not that acc

Innocent_CS

I

Innocent_CS•3/25/25, 10:09 AM

my acc is also blocked plz help

MEW

MMEW Click to see attachment

Metamorphosis

M

Metamorphosis•3/25/25, 10:10 AM

MEW

M

MEWOP•3/25/25, 10:10 AM

i just create a new acc and play

Metamorphosis

M

Metamorphosis•3/25/25, 10:10 AM

Innocent_CS

IInnocent_CS my acc is also blocked plz help

Metamorphosis

M

Metamorphosis•3/25/25, 10:10 AM

Contact support

Metamorphosis

MMetamorphosis Contact support

Innocent_CS

I

Innocent_CS•3/25/25, 10:10 AM

howw

Innocent_CS

IInnocent_CS howw

Metamorphosis

M

Metamorphosis•3/25/25, 10:10 AM

;valsupport

VANGUARD Main

V

VANGUARD Main•3/25/25, 10:10 AM

:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.

Metamorphosis

M

Metamorphosis•3/25/25, 10:11 AM

^ this link

MEW

M

MEWOP•3/25/25, 10:11 AM

i'll show you