7 days device ban
What is the solution to this?
"Attention
The system has detected a security risk on your account. To ensure the security of your account, the Secure Mod feature has been activated. Please tap the "Remove Now" button and follow the instructions. If the button is not working, please log in again."
Solution:Jump to solution
Please tap the "Go Remove" button and follow the instructions on the screen to remove Safe Mode. Reach out to the in-game customer service if you require further assistance regarding this matter.
3 Replies
Solution
Please tap the "Go Remove" button and follow the instructions on the screen to remove Safe Mode. Reach out to the in-game customer service if you require further assistance regarding this matter.
When I do this, it warns me that you can perform this action from a device you have logged in to before.
You need to follow the instructions in order to remove it. If you are not able to do it from a device you have logged into before, you will just need to wait until the Safe Mode ends.
Please contact the customer service for further assistance.