Help, Hacked
Hello, I need urgent help. My PUBG Mobile account has been hacked and deleted from inside the game. Now I can't log in with my linked accounts (Facebook and Gmail).
I already sent emails to support but no fast reply yet. Please help me escalate this issue.
My account ID: 5206589643
My account was linked to my Gmail and Facebook. I have proof of ownership and can provide screenshots if needed.
My account was linked to my Gmail and Facebook. I have proof of ownership and can provide screenshots if needed.
Solution:Jump to solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
4 Replies
Solution
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
Thank you for your help earlier!
I submitted an account recovery request two days ago through the official form. I just wanted to ask how long it usually takes to get a response, and where will I receive it? (Email or somewhere else?)
having the same problem here, i think the google forums appeal may take longer then the in-game recovery. You should receive the notification to the email you provided when completing the forum
There is no estimated time. Please allow some time while the requests are being reviewed, as they handle a high volume of requests on a daily basis. We appreciate your patience and understanding.