#VAOC cam not recognised

#VAOC Good morning to everyone. I am into finishing to build my V-core 4 (300 version with IDEX) and I'm stuck on VAOC cam because windows do not recognize the cam. When I connect her to my pc and ensure that everything is working prior to go ahead, the computer makes the usual sound of devices connected and disconnected (pretty fast, every 2 seconds) or no sounds at all if I change the USB port. I checked everything 5 times, my doubt is about a faulty camera. Any suggestion? How to contact the official support? Thanks for all the help!
2 Replies
JphiLamalice
JphiLamalice7d ago
I had my VAOC no longer working... spend one evening to check everything (un-mount, etc)..... to discover this evening that was coming from Firefox web browser.... I have jump to Chrome to test VAOC, with Chrome just in case.... and everything works again... I could re-do my VAOC calibration
Gian89
Gian89OP5d ago
My problem was about tentatives by Windows to recognize the camera even as a microphone. And don't finding the proper device/drivers started a loop of mounting/dismounting. I solved disabling the audio controller of the camera. On klipper is working 100% without anything to do

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