I dedicated years and spent over 20k $ on PUBG Mobile only to get banned!
The system made a mistake, but no one wants to listen! I spent years and over 20 000$ on PUBG Mobile, investing my time, money, and passion into this game. I streamed regularly, and contributed to the community by organizing events, giveaways, and collaborations with other creators. But one morning, I woke up to find my account banned for 10 years—without warning, without a fair review. UID 5265879173
I have sent multiple appeals, explaining my situation in detail, but all I get are automated responses. No one is actually looking into my case. Many players who openly violate the rules—using cheats, teaming, exploiting bugs—receive only short bans (a week, a month), and then continue playing. Meanwhile, I, a fair and dedicated player, received the harshest possible punishment. How is this fair?
The worst part is that I have proof of my innocence! That night, I streamed my gameplay live on YouTube, and the full recording is still available. My gameplay was clean, I played fairly, and yet I was banned. I never used any cheats, third-party software, or unauthorized modifications. The only external tool I used was an internet optimzer service to reduce ping, something that many players use to improve their connection in other games.
PUBG Mobile was not just a game for me—it was a major part of my life. I worked hard to build my reputation, help new players, and promote the game in my region. But now, I feel abandoned and ignored.
We all know that the anti-cheat system sometimes makes mistakes—it fails to detect real cheaters while unfairly punishing innocent players. I’ve seen it happen many times before, and I am convinced that this is what happened to me. I am asking, once again, for a real review of my case. Please, reconsider my ban and give me a fair chance to return to the game I love, prove my commitment to fair play and my love for PUBG Mobile!
Best regards.
Solution:Jump to solution
If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
For non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
4 Replies
I wish you get unbanned bro 🥺
Body I feel sad for your problem, I also got banned for 10 years and they review it after the file claim, with in 24 hours my account was unbanned and they explained to me what happened.
If you didn’t cheat take a deep breath and wait brother !!! No one gets banned for no reason!
Once a battleground player
Always a battleground player !
you can play on another account while you wait
Solution
If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
For non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim.