Recovery request not received

Why is my recovery request not shown here?
No description
Solution:
If your request gets rejected, you will not be able to submit another request through the community support form for the same account again. Instead, you will need to submit a recovery request in-game and contact the customer service if you require further assistance....
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9 Replies
Yousef
Yousef2mo ago
Where can i get this document?
Nerv
NervOP2mo ago
Mods afk?
delfin
delfin2mo ago
What is your ID?
CRLSTAL
CRLSTAL2mo ago
bro, can you please reply in private messages?
Nerv
NervOP2mo ago
531432258 Few question, what if your recovery request gets rejected? Maybe there are some mistake in the informations
delfin
delfin2mo ago
Did you submit a recovery request for a different game account from https://pubgmobile.live/support using the same email address before?
Solution
delfin
delfin2mo ago
If your request gets rejected, you will not be able to submit another request through the community support form for the same account again. Instead, you will need to submit a recovery request in-game and contact the customer service if you require further assistance.
Nerv
NervOP2mo ago
Alright thank you, that’s why my request didn’t submit because my first request got rejected somehow
delfin
delfin2mo ago
You are welcome!

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