Recovery request not received
Why is my recovery request not shown here?

Solution:Jump to solution
If your request gets rejected, you will not be able to submit another request through the community support form for the same account again.
Instead, you will need to submit a recovery request in-game and contact the customer service if you require further assistance....
9 Replies
Where can i get this document?
Mods afk?
What is your ID?
bro, can you please reply in private messages?
531432258
Few question, what if your recovery request gets rejected? Maybe there are some mistake in the informations
Did you submit a recovery request for a different game account from https://pubgmobile.live/support using the same email address before?
Solution
If your request gets rejected, you will not be able to submit another request through the community support form for the same account again.
Instead, you will need to submit a recovery request in-game and contact the customer service if you require further assistance.
Alright thank you, that’s why my request didn’t submit because my first request got rejected somehow
You are welcome!