Hacked account
My friend account account has been hacked. We can see that he is online but when he wants to login on his device , it shows a page as if he tryna create a new account.
He doesn't have discord, thats why im writing on his behalf
UID: 52017064998
Solution:Jump to solution
Hello, @DeepEnd!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....
2 Replies
Solution
Hello, @DeepEnd!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the results after receiving a response, you may submit a recovery request through community support form.
Always the same reply, useless.