I got banned for third party tools for ten years why? #ban

I have not used any tools and still got banned for ten years how to contact pubg supporters #ban

Solution:

Hello, @Jaan! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If your account is permanently suspended, you may also submit an Appeal request through the community support form....