Why? It's not like I took the initiative to team up with plug-in players
Why? It's not that I took the initiative to team up with plug-in players, but I did not know. Please ask PUBG customer service to solve this problem, thank you.


Solution:Jump to solution
If you are randomly matched with a cheater and played a game with them, however you did not team up with the cheater repeatedly, then you should be fine. But, if a player repeatedly teaming up with a cheater to create an unfair gaming environment for other players, the players may get punished accordingly.
7 Replies
Dear PUBG customer service, I answered truthfully. I really didn't take the initiative to team up with plug-in players. I don't know this plug-in player either. Please ask PUBG customer service to help me solve this problem. Thank you.
Solution
If you are randomly matched with a cheater and played a game with them, however you did not team up with the cheater repeatedly, then you should be fine. But, if a player repeatedly teaming up with a cheater to create an unfair gaming environment for other players, the players may get punished accordingly.
What am I supposed to do now?
You will need to wait until the suspension period is over before you can log into your game account again, by now your account should be unbanned already.
But my subway escape mode is still locked down. I haven't played this mode in ten days
You will not be able to play until 2025/05/14 02:57 as stated in your screenshot.
Every time we enter the recruiting team for the new season, we will meet many cheating players
Because they made it impossible for me to play😥