Unusual Ping spikes

Hi so this is on behalf of my friend as he doesn’t use dc, my friend didn’t play on his APAC account as he moved to Germany now he is back in India after 6 months and started playing on his APAC account again. However ever since he moved back he is facing unusual ping issues his ping is constantly unstable and goes as high as 1500ms or more out of nowhere. He also played on another account he made in the EU server (for about 6 months). Also he didn’t face these issues before moving to Europe. What would you suggest he should try to get rid of his ping spikes?
6 Replies
Kenji-San
Kenji-San4w ago
Ask him for his internet provider details and current server he is usually playing on Also how is he connected to his router. Is it via wifi or Ethernet cable
Zlayer
ZlayerOP4w ago
He is connected via wifi Provider is airtel/bharti airtel limited He is usually playing on mumbai server
Kenji-San
Kenji-San4w ago
From India ? get him to traceroute towards 151.106.246.0 this is for Mumbai servers... from India
Zlayer
ZlayerOP4w ago
Yes Ok i have told him will lyk once he you know once he tries it
Kenji-San
Kenji-San4w ago
1500ms jumps sounds like wifi problem to be honest, get him to use ethernet cable and play for a few hours or days to see if its a different might be a local home network issues as well, try rebooting router
AB
AB4w ago
@Kenji-San sorry for replying here but did Telus come back with any info?

Did you find this page helpful?