Subscriber channels not getting updated
We're running into some issue with some subscriber channels not getting updated from our backend so our webpush notifications end up failing. It seems to be inconsistent. The way we have it implemented is that we make a new create subscriber call to the
/subscribers endpoint with a POST request and Channels as part of the body of the request, which used to work in the past. However looking at the documentation there doesn't seem to be a Channels parameter anymore, unless I'm missing something?
For additional info our backend is on go and we are using the API directly as per the reference https://docs.novu.co/api-reference/overviewOverview | Novu Documentation
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8 Replies
I see that in the API refence there is a PATCH request to update the user which we are not currently using so that could be the issue, was the POST request an upsert operation in the past? However I cannot see
Channels in the accepted body requests in either operation whereas it used to be there in a previous version, is that no longer a valid way to update Channels?
Actually looking through the documentation I found what I was looking for which is to update credentials as stated here https://docs.novu.co/api-reference/subscribers/subscribers-v1-controller_update-subscriber-channel, just the information wasn't clear as we always referred to them as channels, not credentials.
I have a different related question though, I can see that the function then only accepts a single channel but I wanted to send in multiple channels, is there a way to do that?@sandsower
Can you share the curl request you were using earlier?
@Pawan Jain i was using this one essentially but sending channels as one of the fields in the body json https://docs.novu.co/api-reference/subscribers/subscribers-controller_create-subscriber
Create subscriber | Novu Documentation
Create subscriber with the given data
@sandsower
use with v1 version
https://v0.x-docs.novu.co/api-reference/subscribers/create-subscriber
channels field is supported in v1 api
Novu
Create subscriber - Novu
Creates a subscriber entity, in the Novu platform. The subscriber will be later used to receive notifications, and access notification feeds. Communication credentials such as email, phone number, and 3 rd party credentials i.e slack tokens could be later associated to this entity.
Ah, it appears we were using v1 all along so I guess my question would be, is that endpoint doing an upsert of the whole entity that is sent over?
yes, this is doing upsert
@sandsower did you get chance to check on this? Do you need more help?
Yes, it's all working fine now, thanks 🙂 the only suggestion I have is to allow for channels to be updated in bulk for subscribers in v2, right now we have to stick to v1 as we need that functionality
@sandsower, you just advanced to level 4!