My account got hacked
Help
My account got hacked i didnot play around 1 year now when i log in i see there is a different number added to my account when i checked my email i saw a russian mail was trying to hack my account he removed all my spcial connections and in my mail isaa the location where its was doing was Uzbekistan .i have the original mail and the twitter account which was connected to my pubg.i have more than enough proof to prove I'm the real owner. My uid : 5114782610 when i use the in game recovery tool it says login from a regular device.
Solution:
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Hello, @Ace . If you are not able to access your account because it is hacked or compromised, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
Make sure that you submit your claim on the device you used most frequently to log into the game and provide as much information as possible.
Only submit an account recovery request through the community support form if the recovery claim submitted in-game is rejected....
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Report the problem you are experiencing to the e-mail address and we will get back to you within 3-5 business days with your information.
[email protected]
Done i have also sent all the proofs that i have .
Solution
Hello, @Ace . If you are not able to access your account because it is hacked or compromised, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
Make sure that you submit your claim on the device you used most frequently to log into the game and provide as much information as possible.
Only submit an account recovery request through the community support form if the recovery claim submitted in-game is rejected.
If the recovery claim submitted in-game is rejected, please submit an account recovery request through the community support form.