Bot verification
I have submitted a form (both through the dashboard and the google form) a couple of month ago. I still didn't hear anything from Cloudflare.
When can I follow up on my request?
6 Replies
contact support, nobody here will know
Thanks for your response.
I am trying to connect to support but there's no way since I am not in a paid plan.
Is there any way to connect with them?
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Use this first link and pick "Account" as the category to get through to the free support
Also just to set expectations: if your bot verification application is denied (and possibly if it's accepted, I think), you won't hear back about it. If you can see that your bot isn't a verified bot after a couple of months then it probably was denied, but as for why it was denied you'll need to contact Cloudflare to find that out. The Radar team used to be active in this community but aren't anymore, so there isn't anyone here who would know.
Thank you so much for the time you put in Erisa! Much appreciated