N
Novu5w ago
Narek

Sending message failed due to \"Requested entity was not found.\"

I am trying to send push notification to Android device. This is my subscriber data: { "data": [ { "_id": "67c709e83177ccc2e5e0a26a", "subscriberId": "119", "createdAt": "2025-03-04T14:10:48.476Z", "updatedAt": "2025-03-05T07:19:27.624Z", "_environmentId": "6788db11dde2a33ae1680bac", "_organizationId": "6788db10ea6bf714c65de2cc", "deleted": false, "data": { "user_id": 766970 }, "channels": [ { "credentials": { "deviceTokens": [ "eFMYVtSks80u5z8JN_nNwz:....." ] }, "_integrationId": "67aa0d6b90ccc156b98d979f", "providerId": "fcm" } ] } ], "next": null, "previous": null } This is my request to /v1/events/trigger endpoint { "name": "push-notification", "to": { "subscriberId": "119" }, "payload": { "notification": { "title": "Test Notification", "body": "Click to open the app!", "data": { "click_action": "/login.php" } } } } As a result I am not getting the push notification and. Transaction ID: a2a7c661-0b7d-4a72-a232-b08c886dcde8
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4 Replies
Pawan Jain
Pawan Jain5w ago
@Narek This error occurs when your token is no longer valid. To fix this, generate a new token and use it.
Narek
NarekOP5w ago
Thank you @Pawan Jain
Pawan Jain
Pawan Jain4w ago
@Narek did you manage to create new token and send notifications?
Narek
NarekOP4w ago
Not yet. I will inform about the result ASAP @Pawan Jain This problem is fixed, thanks

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