ping glitch or something?
has anyone else been getting this glitch? started today, I've restarted my game multiple times and restarted my pc, all my other games are running fine, I'm from New Zealand so I normally get 30 ping on Sydney Servers

113 Replies
Are you using any vpn?
Close your game and try restarting your router and see if it makes any difference
nope it was working perfectly fine last night turned my pc on after I got home this afternoon and its been like that since
ping so good it went into question marks 🤭
Same issue

@Soupy Soup :vibinng:
Ive also got this issue in past 3 -6 last act
I get this problem for like 1-2 weeks
And then it will be normal
Possibly could be server sided :val_Uhh:
Maybe
Because my wifi is not slow
Its only in valorant
:susdge:
Go to speedtest dot net
And run a test
i get good ping in cape town right now and when this issue get fixed my ping in cape town server gets bad like that. Eg. 320ms
Where are you playing from?
Mauritius

No not speed
The ping
.

:thonk:
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
I agree with Meta on this one cuz someone else was complaining about AP servers earlier
They need to fix that
^ you can contact riot support here and wait for a response from them
I keep getting this every act once
Hopefully
Yea
It is possible to tag some like a mod something like that?
Uh, you mean a riot developer?
Someone like that
Because i think no riot developers will saw this post
Sometimes they stalk community-help
I would contact support like Meta suggested
“Sometimes”
Right now maybe they wont due to they need to work for the following updates
i wish 💔
im hoping it just fixes itself on update
i wanted to hit diamond tonight 😢
Just a thought, try using a vpn, not sure if it would work
i dont think its my internet

Alright try with a vpn
If that doesn’t work, submit a ticket to riot
i kinda dont have one do you have recommendations?
You can try Proton VPN
It is free as well
alrighty ill give that a try thank you
You can also try
https://1.1.1.1/
1.1.1.1 — The free app that makes your Internet faster.
Install the free app that makes your phone’s Internet more fast, private, and reliable.
Nothing works
He can only play on a new created account
Cape town server is so toxic bruh

vpn stopped me from loading into the game, turned vpn off loaded in then turned it on and service went unavailable. I think it is just a me issue due to my friends running it perfectly fine
You might wanna connect to a different location in order for it to work
i tried doing a place around New Zealand since thats where im from but everything required the premium version. Il just wait till tomorrow and hope if it works if not I think ill make a ticket see if support can do anything to help. Thank you for trying !! 🙂
Since when you got this issue?
If you got it today then you’ll need to wait several days because for me its not the first time i got this issue
And from my experience it took almost 2 weeks for it to be back to normal
you should try NA servers on the weekends
How
Ive been doin nothing in cape town server
Idk why i cant even make 10 kils there
Its like laggy but doesn’t seems laggy

Riot server cooked?
I was referring to the toxicity thing u said
Ohh
is it still the same for you folks ? you all from New Zeland ? let me know your ISPs as well please
Also get a traceroute towards
151.106.248.0
so we know where is this going
those ???
means your internet connection do not know a path towards our servers@Viper @milk @Hamburger ^
Isp?
Does he mean the company that provide me network?
Yes
Its the same issue for me. My internet isp is Emtel. And i live in Mauritius
Maybe thats the case
How to get a traceroute?
@Kenji-San
Open cmd and type
Tracert [ ]
Type those numbers between the bracket

And don’t spam ping em :ChillBar_pray:
Its unreachable
Ohh thats why

Only once i did mb
thats fine if you are living in Mauritius you should be playing on Capetown servers. Where do you usually play on ?
Singapore
But when i get good ping from signpore my ping in cape town gets higher
Then its playable
Also most player from Mauritius play on Singapore server.
try traceroute on
43.229.65.0
its a secondary IP in Singapore, we have bilaterals with Emtel there they should take the traffic directly.Unreachable

Also i get this issue every single act
Then it will be gone in 1-2 weeks of waiting
ok let me check it out, Emtel should be learning this and allowing you to connect on it. :val_KekwSob:
Im asking someone who has telecoms isp to do the tracert
And he can play on the Singapore server normally
ok our peering partnership with Emtel is down for past 5 days, ill reach out to them about it. just fyi this is not related to the New Zeland problem this is a separate issue
Ohh thats why
:(
sadge
By the way how much time will it take to be fixed?
I dropped them an email just now. depends how fast their respond
valorant will be up in 3h right??
Valorant is always up :kekEZ:
?

you in Asia @jaidenxsu54 ?
NO TORONTO
yeah we got a maintenance on NA shard ...so I am going to eat my hat about that last statement I did :val_KekwSob:
OK DO YOU KNOW WHEN IT WILL COME BACK
3-4hrs max usually quicker
OK TY
@Viper Emtel have a subsea cable break on the path towards Singapore, unfortunately from my experience this will take a bit longer to repair. Usually weeks 💀
They have no ETA yet
Oh, so…
Okay thanks
Have a great day and thanks again
Stupid life i got bruh
dw these things happens, Capetown connection should be still good for you, it routes via Amazon
It's still happening 😭


And what is the thing that I send to the dev?
It's says it's not recognised
You prob made a typo
Tracert
Like lowercase t?

Shouldn’t matter
You missed an r
Tracert
OHHH
Where are you playing from btw , also drop your ISP name
NZ dunedin

Soo what is this thing
Let it complete

I wont be home for another like 6ish hours so I’ll do it when I’m back
why cant i get the new agent
????
@Kenji-San
mb for the @
I get it checked folks, if not ill have a look at this tomorrow morning
alright so i thinki did it right

nord vpn is working
im currently using nordvpn just to play
idk what happened but i think its back

:val_Hampter:
Hi, sorry to disturb you but is it possible to know how much time will it be fixed for me?
I thought you are aware this is a subsea cable break, those things takes ages to resolve, not a Riot Games issue so you might want to check with your provider as I can't do much here my friend
kubo is so beautiful
@Soupy Soup
i know u told me that but last 3 act i got this issue after an update and also a friend can play in the singapore server normally he also use emtel
even when i use mobile data from a my.t sim card(telecom) my ping is still the same
??