About account
Can i check the status?
Solution:Jump to solution
It clearly says in the email. Your claim has been under review. If the claim is approved, when you open the game you will see that the penalty will be reduced or lifted. But if you open the game and see that the penalty is remained, that means the claim has not been passed and you need to wait until the penalty ends. For non-permanent suspension, you can not check the claim status here in the server.
8 Replies
@zieeyy♡ @Quendi @Piston @ʕتʔZombieᰔᩚ
Solution
It clearly says in the email. Your claim has been under review. If the claim is approved, when you open the game you will see that the penalty will be reduced or lifted. But if you open the game and see that the penalty is remained, that means the claim has not been passed and you need to wait until the penalty ends. For non-permanent suspension, you can not check the claim status here in the server.
How long does it take to approved?
Within 7 days
Will it actually be approved after 7 days? I'm so happy
The review process will take 7 days. Your claim will get the final result after 7 days. That doesn’t mean that your claim will be surely approved. Please patiently wait.
And keep in your mind, after 7 days if your penalty still remains that means your claim is rejected and you need to wait until the penalty ends.
I hope it will be approved so I can try the new update with my friends
Additionally, I made it clear that I did not intend to violate
I just play the game for fun and don't want to be abused
Final reply via email for sure?
I hope if my account is approved , my account will be lifted immediately because there is no difference between 7 days waiting and 17 days until 3/21
Hello @eslam., you have already been answered. We advise you to continue the conversation if you need any further assistance under one post. Refrain from making multiple or duplicate posts.
Thank you!