Battery on left side not charging.

Hello guys! Recently I bought the Lily58. I'm very happy with it! But I noticed that the left side it's not charging. No idea why tbh. At the beggining I thought it could be the battery. But now I don't think so anymore. I bought new batteries and to confirm that one side charges, I switch the batteries from side to side and it's working fine in the right side. I also noticed that the orange light (when it's charging) it's visible only on the right side. When I connect the cable in the left side the orange light blink 1 times and turn off. The keyboard works with the cable but not charging any % of battery. Any idea what could happen? Btw, I'm um using pins that are not solded to the board, so I think I have not broken anything by mistake 😆 Any idea what could be the issue?
3 Replies
TyperAI
TyperAI•2mo ago
Sounds like you've done some great troubleshooting already! First, make sure the power switch is on while charging. The nice!nano won't charge the battery when the switch is off. Since the orange light doesn't stay on, it could be a hardware issue. Check the Lily58 Wireless Troubleshooting page for more info. If that doesn't help, let me know! I'm happy to assist further.
Troubleshooting & Pinouts | Typeractive.xyz Documentation
If you're running into issues with your keyboard, check out our Troubleshooting page for common issues and solutions. If you're still having trouble, please reach out to use on Discord!
jordix
jordixOP•2mo ago
yes, the switch is on while charging
Micky
Micky•2mo ago
@jordix Can you please DM your order number to me?

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