Email scheduling error
Hello,
We had this error when scheduling an email to be sent with an 8-day delay yesterday. Can this 7-day delay be changed?
14 Replies
Today, same error occurred. But maximum delay allowed was 1 day. 🤨
@Larissa Palombo, you just advanced to level 3!
The last time this type of message was sent without error was on February 24th
Transaction id yesterday: 50fe3430-488e-4e4e-96ba-edcaf2070f3f
Transaction id today: cf02fa38-cf2c-49b7-9cf0-52482e66e1ef
@Larissa Palombo
Apologies for the inconvenience. This is an issue from our side. We are working on fix on priority
@Larissa Palombo
This should be fixed now. Apoloies again
@Pawan Jain Can I send only schedule email? Or Do I send all workflow (first email and schedule email)? Because my clients received first email and I cant send again first email, I need send only second email.
Delay step adds the delay for the whole workflow execution. Steps before delay are executed instantly (if there is no digest step) and after delay time is completed, steps after delay steps are executed.
Could you share more details on this?
Could you share more details on this?
my clients received first email and I cant send again first email, I need send only second email@Larissa Palombo ping
@Pawan Jain will this step be carried out?
The email is scheduled to be sent on March 10th
@Larissa Palombo
This email will not be sent as workflow executions stopped
@Pawan Jain problem still happening
transactionId: c55bba45-9894-462a-ad1d-c882dfe06bdf
@Larissa Palombo
It should be fixed now
limit is back to 30 days