Email scheduling error

Hello, We had this error when scheduling an email to be sent with an 8-day delay yesterday. Can this 7-day delay be changed?
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7 Replies
Larissa Palombo
Larissa PalomboOP•4d ago
Today, same error occurred. But maximum delay allowed was 1 day. 🤨
Novu_Bot
Novu_Bot•4d ago
@Larissa Palombo, you just advanced to level 3!
Larissa Palombo
Larissa PalomboOP•4d ago
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Larissa Palombo
Larissa PalomboOP•4d ago
The last time this type of message was sent without error was on February 24th Transaction id yesterday: 50fe3430-488e-4e4e-96ba-edcaf2070f3f Transaction id today: cf02fa38-cf2c-49b7-9cf0-52482e66e1ef
Pawan Jain
Pawan Jain•4d ago
@Larissa Palombo Apologies for the inconvenience. This is an issue from our side. We are working on fix on priority @Larissa Palombo This should be fixed now. Apoloies again
Larissa Palombo
Larissa PalomboOP•4d ago
@Pawan Jain Can I send only schedule email? Or Do I send all workflow (first email and schedule email)? Because my clients received first email and I cant send again first email, I need send only second email.
Pawan Jain
Pawan Jain•13h ago
Delay step adds the delay for the whole workflow execution. Steps before delay are executed instantly (if there is no digest step) and after delay time is completed, steps after delay steps are executed.

Could you share more details on this?

my clients received first email and I cant send again first email, I need send only second email

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