V
VALORANT2mo ago
Vergil

high ping on local server from a few days

i usually used to get around 30-50 ms but from a couple of days my ping is usually above 100 ms now even when i check it on ping testing sites they show my ping is decent (around 20-50 ms) but when i hop in game it just goes all the way over 100 ms even though im playing using an ethernet cable i have tried everything like restarting wifi multiple times restarting valorant as well and still cant fix please help
104 Replies
GMK
GMK2mo ago
me too whats your isp
AB
AB2mo ago
It happens always around end of acts it’s stupid but riot doesn’t seem to care or get better servers
Vergil
VergilOP2mo ago
so until the next update this issue will stay?
AB
AB2mo ago
Mhm
Vergil
VergilOP2mo ago
i play on mumbai server i tried playing last night and i was getting around 30-40 ms stable
AB
AB2mo ago
My ping says it’s 15 but in game I get 60 Yeah it’s iffy Very iffy
Vergil
VergilOP2mo ago
60 is still playable lol
AB
AB2mo ago
What’s ur rank?
Vergil
VergilOP2mo ago
mine goes keeps on jumping form 100 ms to 4k ms bronze 3
AB
AB2mo ago
Makes sense you call 60ms playable
Vergil
VergilOP2mo ago
what rank r u
AB
AB2mo ago
Imm2
Vergil
VergilOP2mo ago
nice how come does this problem only arise for a few people and not everybody else
Kenji-San
Kenji-San2mo ago
@Vergil Yo! do you still have these issues my man ?
BLACKCAT✓BOT
BLACKCAT✓BOT2mo ago
i have 200 ping
GMK
GMK2mo ago
getting better ping on central when im east how does this make sense
Raven
Raven2mo ago
I have random constant packet loss anyone having this?
debxty
debxty2mo ago
same issue on EU frankfurt used to play on 55 now playing on 80~85
Vergil
VergilOP2mo ago
no its fixed now except for the fact that im having packet loss issues more frequent times than before for most of the part the ping is fine and completely playable varying between 30-50 ms yeah sometimes
AB
AB2mo ago
Ur servers are ran by a hamster on a wheel
AB
AB2mo ago
Everytime I get into a fight it jumps
AB
AB2mo ago
Sorry just frustrated cause it happens every season and it keeps me from being consistent in matches
Kenji-San
Kenji-San2mo ago
@AB connectivity to our servers for you are provided by your internet service, yet you coming here complaining about our servers that we provide for you for free. this is bizarre my friend. you posting random numbers wont solve anything. Where are you playing from and to which servers, who is your provider also make a new thread in community if you like to get this checked and one of us will look at it. simple right ?
AB
AB2mo ago
Lmao it’s not only me having problems I’m connecting to Oregon from Canada and I have Telus Servers always go to butt i have made alot of threads ive also contacted riot support 0 help
AB
AB2mo ago
No description
AB
AB2mo ago
its not my speeds either
Kenji-San
Kenji-San2mo ago
speedtest have nothing to do with connectivity towards Riot Games servers unfortunately
AB
AB2mo ago
i can try to contact my isp to see if its a routing issue cause it always happens start of seasons and like towards the end mid season 0 issues when i get into a fight it jumps to 35 ping when it says like 15 on oregon 24 on cali
Kenji-San
Kenji-San2mo ago
do a traceroute towards 192.64.173.0 & 192.207.0.0 also are you playing on wifi or ethernet cable ?
AB
AB2mo ago
tracert or ping? wired
AB
AB2mo ago
No description
AB
AB2mo ago
No description
Kenji-San
Kenji-San2mo ago
this means that your closest Riot Games Datacenter is 5ms away from you, I think it might be Seattle hold up I get you to fill a form so I can get your public IP and look at it more
Kenji-San
Kenji-San2mo ago
Google Docs
Riot Games - Latency issues form
In order to do a deep dive into your latency issues we need more details from your ISP, please go to https://ifconfig.co/ and fill this form with your details
Kenji-San
Kenji-San2mo ago
We have Telus links in Seattle and Chicago, there we take your traffic and send it over to the servers via our backbone connection. Our backbone is our pride and we have it clean as it can get. So assuming that your connectivity is being hit by the provider doing something with the routing
AB
AB2mo ago
i submitted it
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AB
AB2mo ago
hopefully you can find out whats wrong cause its aggervating cause it makes me lose soo many fights which shouldnt be possible if its a routing issue ill call telus and tell them if its not then please tell me what to do so i can try to fix it cause i optimize my pc i have 149 processes so i know its not a input lag issue or a low latency issue cause i ran tests on that i also updated my cpu chipset my drivers optimized my bios settings etc
Kenji-San
Kenji-San2mo ago
see? we can talk like normal people without dissing on ourself, pretty cool right I am going to check it out and let you know thanks dude
AB
AB2mo ago
i unchecked IPv6 turned off EEE, power saving and i swapped my dns to cloudflares and 0 things have fixed it
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AB
AB2mo ago
awesome please let me know so i can contact my isp no animosity its more so very annoying cause I will be very consistent for like 2-3 weeks then something feels off and its always ping spikes like mid fight and its only a issue for me end of season or start of season
Kenji-San
Kenji-San2mo ago
was your ping lower before ? if you get 5ms to Seattle, another 5ms towards Oregon you should get it lower than 25-30ms but there are other factors in play still should be lower imho
AB
AB2mo ago
i get 15 to oregon 24 to cali 48 to illinois 52 to texas but when i get into game people tell me my ping on cali is 30 illinois 55 texas 60 oregon 20 so like idk i used to get 14 consistently on oregon then idk what happened it sometimes on my network rtt bumps to 17 then the grey number would say 35 and im immortal 2 so i have a pretty good understanding on angle holding but i would shoot when they are on my crosshair but ig my routing doesnt recongize that they are there
Kenji-San
Kenji-San2mo ago
thats impressive ngl
Kris
Kris2mo ago
u ate
AB
AB2mo ago
thanks, appreciate it
AB
AB2mo ago
these are usually my stats ep 9 act 1 the lag was pretty bad to where i would hear the audio of my death before im dead lmao
No description
AB
AB2mo ago
e8 act 3 it was very good
Kenji-San
Kenji-San2mo ago
dude here owning 90% of NA players :val_KekwSob: meanwhile I cant get out of Silver
AB
AB2mo ago
i can coach ya i help my irls with everything
Metamorphosis
Metamorphosis2mo ago
SO REAL
Kenji-San
Kenji-San2mo ago
haha
AB
AB2mo ago
its very easy to understand silver players with the right info u can easily climb to diamond or asc
Kenji-San
Kenji-San2mo ago
I reached out to Telus for them to check if they have anything going on there
AB
AB2mo ago
thank you so much and please lemme know if they say anything so i can smt abt it
Kenji-San
Kenji-San2mo ago
are you going to be up for a few more minutes ? max 30 ? I am deploying a change to see if this improves it a bit
AB
AB2mo ago
sure ill go bed by 4 in the morning lmao lmk when its deployed
Kenji-San
Kenji-San2mo ago
dude :val_KekwSob:
AB
AB2mo ago
No description
Kenji-San
Kenji-San2mo ago
I guess when you are immortal you stop sleeping
Kris
Kris2mo ago
that’s dedication ong
AB
AB2mo ago
yeah lmao i popped a monster
Kenji-San
Kenji-San2mo ago
alarm clock at 9am to grind valo lesgooo
AB
AB2mo ago
i got class in the morning also
Kris
Kris2mo ago
LOL
AB
AB2mo ago
gotta be awake at 8 and drive to my campus and arrive by 9
Kenji-San
Kenji-San2mo ago
bro living the dream alright try those traces again for me please should be the same but just in case
AB
AB2mo ago
can you send the ips again please?
Kenji-San
Kenji-San2mo ago
here
AB
AB2mo ago
thank you
AB
AB2mo ago
No description
Kenji-San
Kenji-San2mo ago
alright super they are same, what about in the Val ?
AB
AB2mo ago
lemme launch it
Kenji-San
Kenji-San2mo ago
kk my change disabled the first IP address propagation in Chicago as some of the West Canada Telus traffic was going through it for some reason, so basically there is no other option now than going via Seattle, might help a little
AB
AB2mo ago
Should I try Oregon and Cali cause Oregon is dead rn for death matches
Kenji-San
Kenji-San2mo ago
yeah I mean play a game or two if you want or leave it for tomorrow as its super late man, I need to get more data to come in
AB
AB2mo ago
I went into range cause I was having the same problem and literally it felt better I didn’t see any spikes Ur actually a god send lmao
Kenji-San
Kenji-San2mo ago
is it actually better ? you had those spikes in range as well before?
AB
AB2mo ago
Mhm It actually isn’t spiking as much
Kenji-San
Kenji-San2mo ago
alright lets get more data in and ill come back to this in few days if I wont forget
AB
AB2mo ago
Is it ok if I dm you the info or is that just a no no
Kenji-San
Kenji-San2mo ago
I might not notice as there are good few people doing that usually so ping me here I check it back
AB
AB2mo ago
Sounds good thank you
Kenji-San
Kenji-San2mo ago
no pressure man have a good one
AB
AB2mo ago
yeah no more spikes it feels more fluid i can hold angles again and everything idk what you did lmao but thank you so much i tried cali right now ill let you know about oregon by the morning and if telus comes back with any info let me know so i can contact them cause I have to do some other things regarding things outside of internet the max it goes to that i see now is 29 but thats on cali but its very rare which will happen everything isnt perfect another thing lets say my ip changes will the changes be reverted sorry for asking @Kenji-San
Kenji-San
Kenji-San2mo ago
I dont think so as Telus have range for each region by what it seems They have a /16 range in West Canada and for East they seems to have a different subnet size
AB
AB2mo ago
Alright awesome please keep me updated and thank you so much for your assistance you should be on the riot support team on the website 😭
Kenji-San
Kenji-San2mo ago
I work directly with the engineering so have more exposure to routing, but our riot support folks are awesome they are letting us know players problems when they spot them and its much quicker then we would see them here with you folks
AB
AB2mo ago
Damn cause ive had riot employees tell me to flush my dns etc never told me that im also connecting to Chicago while also connecting to west 😭
Kenji-San
Kenji-San2mo ago
I only adjusted the path for Telus, it doesnt necessary mean you were connecting to both but some packets might have been going across to Chicago. Hard to say. DNS flushing and restarting stuff is part of the troubleshooting process, we might be looking at routing problems but sometimes is as simple as rebooting your wifi modem you know what I mean
AB
AB2mo ago
Yeah I rebooted it today unplugging power and Ethernet letting it power cycle I was getting the problems so I’m glad you replied
🍩 DONUT 🍩 MAKER 🍩
60 ping is ok It's very much playable
Metamorphosis
Metamorphosis2mo ago
^ scammer Keep trying cuh
🍩 DONUT 🍩 MAKER 🍩
I play in 60 ping dude
Metamorphosis
Metamorphosis2mo ago
That wasn’t for you, The person who it was meant for got banned , hence his text got deleted
AB
AB2mo ago
…. I don’t think u understand my issue so please don’t tell me what is and what isn’t playable @Kenji-San its spiking up again
AB
AB2mo ago
all good still pooping on players
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Kenji-San
Kenji-San4w ago
have you checked with Telus ? I mean I suggest opening a ticket with them as well. I am in chat with Telus engineers to see if they can spot anything I spoken to one of the engineers in Telus, and they cant see anything wrong. You can try to get a constant ping towards 192.64.173.0 and play a match when it jumps you should see your ping on the cmd jump as well. do one for you home network as well, check out your gateway IP. Run them parallelly
Ayra
Ayra4w ago
@Kenji-San what does it mean if it shows up like this coz all isps in our area went from 90-200ms
No description
Kenji-San
Kenji-San4w ago
where are you playing from @Ayra to which server I suggest making a new thread we can check it out
Ayra
Ayra4w ago
sure

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