Unable to Upgrade

I get this message every time I try to upgrade. I check the billing and there's NO outstanding bills. I have a support ticket that has gone unanswered for 14 days now. How can I upgrade???
No description
6 Replies
Zabulus
ZabulusOP4d ago
Anyone have any idea what the heck I am supposed to do? Support will not answer
Vero
Vero4d ago
Hey. Can you please send me your ticket number? So that I can try to get some attention on it
Zabulus
ZabulusOP4d ago
@Vero 🐙 01383176 is my case number Created 2/10/2025 Thank you for the help! No one is responding
Vero
Vero4d ago
thanks I'm passing this internally
Zabulus
ZabulusOP3d ago
Thank you! @Vero 🐙 still no one has helped yet 😦
ashwin153
ashwin1533d ago
@Vero 🐙 I'm also experiencing this problem. Case Number: 01387081, Created: 2/12/25.

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