Lost account
Hi PUBG MOBILE support team, I am facing a problem related to my account in the game, somebody put his account to my account his mobile number and email Social Media, and I removed my personal account links. After that, I discovered that the thief fraudster and took over the account, and I could no longer access it. Account Details:
• Account Name: MAZEN
(ID): 5433291995
Player Names Dr๛ḾẬẔỀṊ تويكٓس
Device Brand + OS:IOS
Country:Saudi Arabia
WIFI/4G/5G:4G
Solution:
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If you are not able to access your account because it is hacked or compromised, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
Make sure that you submit your claim on the device you used most frequently to log into the game and provide as much information as possible.
Only submit an account recovery request through the community support form if the recovery claim submitted in-game is rejected....
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Solution
If you are not able to access your account because it is hacked or compromised, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
Make sure that you submit your claim on the device you used most frequently to log into the game and provide as much information as possible.
Only submit an account recovery request through the community support form if the recovery claim submitted in-game is rejected.