Some Issues after upgrading to 1.x
Operating system: Ubuntu
Homarr version: 1.7.0
Docker installation: Yes
After upgrading from 0.1.15 I encountered the following issues:
1. I couldn't restore the backup file because the system didn't accept my token (I found that this was likely caused by the system writing my backup file using the same filename twice. I have no explanation for that, but it might be a local system issue. With some Discord help, I found that I could restore my board (minus background image and some custom icons).
2. App Ping fails for all applications except Pihole. The error message shown on hover is "TypeError: Fetch failed at fetch6 ...". However, I can click on any app icon (e.g, all
*arr apps) and the corresponding application launches as expected.
3. I have been able to re-connect most integrations except Proxmox.
4. Some widgets are working after re-adding integrations, but most widgets don't find any integrations even though I can see them on the integration configuration screen as successfully added. For example, the *arr Calendar widget is working, but many others aren't working. While the Pihole status ping is working, any widget related to Pihole is not working.
5. The log is refreshing every couple of seconds. It needs a freeze feature and log level configuration.
Any help is appreciated. I will meanwhile work on restoring my background image and missing custom icons. Assuming I can figure out what's wrong it...
20 Replies
Thank you for submitting a support request.
Depending on the volume of requests, our team should get in contact with you shortly.
⚠️ Please include the following details in your post or we may reject your request without further comment: - Log (See https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log) - Operating system (Unraid, TrueNAS, Ubuntu, ...) - Exact Homarr version (eg. 0.15.0, not latest) - Configuration (eg. docker-compose, screenshot or similar. Use ``your-text`` to format) - Other relevant information (eg. your devices, your browser, ...)
Frequently Asked Questions | Homarr documentation
Can I install Homarr on a Raspberry Pi?
Hi, let me answer your questions. First, please provide the following info:
!qa required_data
Thank you for your question. Our support team has noted that your request does not meet the minimum required data so we are unable to answer your question.
Please provide:
- your Homarr logs
- your setup configuration (eg. docker compose, docker run, helm chart, screenshot, ...)
- A detailed description of your problem or question with additional images where necessary
- Your operating system
- Version of Homarr (do not say latest! say 0.15.2, ...)
Failure to comply with this will result in a permanent closure of your support request.
Thank you for your response. I have already provided the OS and Homarr version. Even added that it is a docker install. I will now grab the compose file, but I am having trouble with locating the log on 1.7.
Proxmox is not officially supported, check the installer / documentation of what you used. We cannot help you with any unsupported installation methods
It is running on Ubuntu.
My docker compose file.
!qa leaked_secret_key
Our team noted that at least one of your messages contains a secrets encryption key used in Homarr.
As documented at the installation docs, the secrets encryption key is a cruicial key that will be used to encrypt your data. By posting this key you compromised part of your security and we strongly recommend you to change it, since malicious acters could gain access to your integration passwords, usernames and tokens by decrypting your database if they gain access to said database.
To do this, update the secrets encryption key variable. Doing so will break all integrations and you must manually re-enter the secrets again.
Manually removing it after posting does not fix your issue since automated bots can and will scrape messages for leaked data.
To avoid such problems in the future, please always remove the encryption key when posting online. The Homarr team will never ask you for any passwords or the secrets encryption key.
Docker | Homarr documentation
Docker is our recommended installation method for beginners and professionals.
Sorry. I have removed it now.
I quote,
Manually removing it after posting does not fix your issue
I understand. Will update it following the documentation.
Thank you. Now let's search for the logs
Can you run docker commands in the VM?
If yes, run
docker container list
and post the output here.Yes, I can
Do you want the entire list or just homarr related?
Just Homarr (should be one line)
Ok, run
docker container logs 0d44f2c660b9
, copy the output and paste it into Pastebin.com. Remove any private data (e.g. like domains, usernames, ...)That list is longer than the putty shell buffer. I am working on cleaning it up.
docker container logs 0d44f2c660b9 > output.txt
Then copy the contents of that filePastebin
auth: [90mundefined[39m, family: [90mundefine...
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
I have removed all certificate information from the file. Left everything else. Couldn't find any personal info.