PM
PUBG MOBILE•3d ago
AVATAR

10 years ban

I was experiencing FPS issues on my iPad and wanted to benchmark the game. After multiple attempts, I discovered that I needed to enable Developer Mode and activate the "Show Graphics HUD" option. I did this, but then realized I had to add the game to my developer account. Since I couldn't add it directly from the App Store, I downloaded the IPA file and transferred it to my iPad via USB from this site: "decrypt.day/app/id1330123889". Shortly after, I was banned for 10 years...
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Solution:
Hello, @AVATAR! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If your account is permanently suspended, you may also submit an Appeal request through the community support form....
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13 Replies
Solution
Quendi
Quendi•3d ago
Hello, @AVATAR! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If your account is permanently suspended, you may also submit an Appeal request through the community support form.
AVATAR
AVATAROP•3d ago
Is it really possible to get it back? Or i will waste my time?
Quendi
Quendi•3d ago
It is only possible if an account was wrongfully suspended. If the account is confirmed to have a violation, the account suspension will remain intact. You may submit the appeal request and wait patiently.
AVATAR
AVATAROP•3d ago
Is the ipa a violation worth 10 years? I guess they can just say yes it's violation what else can i do
Quendi
Quendi•3d ago
This is not something we can confirm from here. Please submit a request through the form for review.
AVATAR
AVATAROP•3d ago
@Quendi
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AVATAR
AVATAROP•3d ago
@Quendi how do i contact costumer service
Quendi
Quendi•3d ago
Please wait for your case to receive an update through https://pubgmobile.live/status.
AVATAR
AVATAROP•10h ago
Ffff pubg mobile costumer service is so bad 😢 Its rejected now....
AVATAR
AVATAROP•10h ago
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AVATAR
AVATAROP•10h ago
What did they want? I already said in my email that I filed a claim and it was rejected.
Quendi
Quendi•10h ago
If it is rejected, it means that this account is confirmed to have a violation and the account suspension will not be lifted. There is nothing else we can do to help you with this.
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AVATAR
AVATAROP•9h ago
Cool

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