Changing linked mobile number
I need to change the phone number linked to my account after I had to change phone numbers because I want to link my email but since I can't log in with my phone number as it has changed I can't link my email.
Solution:
Jump to solution
You will need to have access to the phone number that is currently linked to your account in order to be able to directly change it. This is because you need to obtain a verification code.
If you do not have access to your old number, you will need to submit a claim in-game to have your mobile number by the customer service.
To do this, tap on the Customer Service tab > Unlinking Accounts > Submit Claim. You will receive your claim results in-game and if your claim is successful, the mobile number which is currently linked to your account will be unlinked....
3 Replies
Do you still have access to your account or are you completely unable to login back?
I still have full access due to me linking my Google play
Solution
You will need to have access to the phone number that is currently linked to your account in order to be able to directly change it. This is because you need to obtain a verification code.
If you do not have access to your old number, you will need to submit a claim in-game to have your mobile number by the customer service.
To do this, tap on the Customer Service tab > Unlinking Accounts > Submit Claim. You will receive your claim results in-game and if your claim is successful, the mobile number which is currently linked to your account will be unlinked.