Lily58 Wireless left half - a few columns not working

Counting from the left; first, third and fourth column are working but the rest are not. I've isolated to issue to the PCB since swapping controllers yield the same outcome. I have also checked all the joints with my multimeter and soldering seems to be OK. What to do?
9 Replies
TyperAI
TyperAI•3w ago
It sounds like you've done some great troubleshooting already! Since you've isolated the issue to the PCB and checked the solder joints, the next step is to check for shorts. A short is when two pins are connected together when they shouldn't be. See our guide here: https://docs.typeractive.xyz/troubleshooting/rows-columns-not-working If you need more help, tag me after trying this!
Row(s) or Column(s) Not Working | Typeractive.xyz Documentation
Fix row(s) or column(s) not working on your keyboard.
mafu
mafuOP•3w ago
@TyperAI I have already checked for shorts.
TyperAI
TyperAI•3w ago
Thanks for letting me know. Since you've checked for shorts and the solder joints look good, it's possible there's an issue with the PCB itself. Please reach out to me again by tagging me so I can help you further.
mafu
mafuOP•3w ago
@TyperAI Help me, please! 😃
TyperAI
TyperAI•3w ago
Thanks! Since you've checked the solder joints and for shorts, it's likely there's an issue with the PCB itself. Please reach out to us on our community Discord server so we can help you further.
Micky
Micky•3w ago
Go thru this troubleshooting guide.
mafu
mafuOP•2w ago
Hi, yeah I've done that. Solder joints look good to me and there are no shorts. I've been testing with my multimeter and it seems the issue is in the PCB itself I've tested connection between individual switches and corresponding solder joint and the issue lies somewhere in between. Some columns work while some are faulty. @Micky is there anything else I could try?
Micky
Micky•2w ago
@mafu Can you please DM your order number to me?

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