How do I contact the company?
How do I contact the company?
Solution:Jump to solution
Hello, @ahmed73!
You can contact customer service through in-game from your account settings or through the login page of the game using the Help option. The email for customer service is [email protected]....
5 Replies
Solution
Hello, @ahmed73!
You can contact customer service through in-game from your account settings or through the login page of the game using the Help option. The email for customer service is [email protected].
Can I talk through the discord?
What is the issue you're facing, @ahmed73?
Theft of an account
Please contact the in-game customer service for further assistance with lost or stolen accounts, @ahmed73.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the results after receiving a response, you may submit a recovery request through community support form.