Hacked Account
Subject:* Account Recovery Request – Hacked Account on January 30th, 2025
Dear PUBG Support Team,
I hope this message finds you well. I am writing to follow up on my account recovery request. My PUBG account was hacked on January 30th, 2025, and I have been unable to regain access despite my repeated attempts.
I have already sent numerous emails to PUBG support, as well as direct messages on Instagram and Reddit, but I have not received a resolution. Additionally, I submitted a file claim, but unfortunately, it was not approved. I am extremely concerned as I have invested a significant amount of time and money into my account, totaling over $2,000 USD.
To assist in the recovery process, I am happy to provide any necessary information to verify my ownership of the account. Please let me know what further steps I can take to resolve this matter. I would greatly appreciate any support or guidance you can offer, as I am eager to regain access to my account.
Thank you for your time and assistance. I look forward to hearing from you soon.
Best regards,
Videsh sugrim Pubg UID 51812845246 Contact email: [email protected]
Videsh sugrim Pubg UID 51812845246 Contact email: [email protected]
Solution:Jump to solution
Hello, @Lakey..!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....
1 Reply
Solution
Hello, @Lakey..!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that an unsuccessful account recovery claim may result from providing insufficient or incorrect information or attempting to submit the request from an unfamiliar device. We recommend submitting the in-game account recovery request from a device you frequently use to log into your PUBG MOBILE account, and ensure you provide the in-game customer service with all the required and accurate information.
If you are not satisfied with the results after receiving a response, you may submit a recovery request through community support form.