Error 211,2001
I was play pubg mobile and suddenly it log out of my account, I donβt know why. I tried to log in with my phone number and email several times but I am getting this message every time please help to log in my account I donated so much money I donβt want to lose my account!
π©π©π©

23 Replies
i have the same issue π
Hello, @Lina π and @tomasss! Please reset the password first for the logi option you're using, and try to log in again.
I have tried but i am not receiving the code
same
You may have reached the limit of receiving the verification codes. You may need to wait for 24 hours and try again.
No I am waiting about 3 days and I didnβt get the verification code
Maybe it is scam or something like that
When is the last time you successfully logged into your account?
so today, it didnβt show me the error but said something about suspicious activity and said i should log in with a code istead the passwordβ¦ but it didnβt send me any code. now says error 211,2001 again π
i spend so much time and money on pubg yet their support system isnnt working at all⦠wrote many mails yet nothing
Last time, when did you successfully logged into your account?
yesterday morning
Are you on iOS or Android?
ios
Please try to perform a routine repair of the game from the login page and change your DNS settings for iOS. After that, reset your password again and try to log in (you may need to wait 24 hours first).
If the issue still persists, please record a video of the issue and send it here. Make sure to hide any personal information first.
why doesnt pubg have live support?
its a game played by millions who spend billions on the gameβ¦
I have tried it it is useless
I think it is scam I get a message from pubg mobile support the send me the email address that is linked to my account and I noticed that it is not my own
I am getting this message I have tried to recover my account

Please help meeee
who was playing with ur account beside u?
My friend
ur friend stole it probably
to make a claim u have to enter the account and know all the info about it
I restored my account
nice
how did u restore it without waiting 3 months?
I asked pubg mobile support to delete this limit