I NEED HELP. PLEASE ! #HELP #PUBG

So Im Playing Pubg Mobile and my old device is dead like total dead. and now i cant change my mail my phone number or i can link any social media acc to my pubgm account. i did try to contact pubg mobile they told me that i have to play the game on my new device so i can change accs etc. but its been abt 60+ days and i cant to non The error msg is look like this and i will leave sum replys from support team.