Need Help - Whitelist our User-agent for hydrozen.io
Hey everyone,
I'm Raghu, Founder of Hydrozen.io, an uptime monitoring SaaS platform. We have noticed that our service is showing an error of 1020 with a 403 response when it tries to check some sites hosted on Cloudflare. Upon further research, I found out that this error will be shown as part of Cloudflare's anti-bot prevention mechanism.
Is there a way, where we can whitelist our custom user agent and IPs in Cloudflare's network?
Our user-agent is
Hydrozen.io/1.03 Replies
You can add your bot as a verified bot, https://dash.cloudflare.com/?to=/:account/configurations/verified-bots but it still comes down to the end user whitelisting it.
and the policy for being accepted as a verified bot is https://developers.cloudflare.com/bots/reference/verified-bots-policy/
Cloudflare Docs
Verified Bots Policy · Cloudflare bot solutions docs
In order to be listed by Cloudflare as a verified bot, your bot must conform to the below requirements. To provide the best possible protection to our customers, this policy may change in the future as we adapt to new bot behaviors.
Thank you folks, I have submitted the request.