Windows 10 ntoskrnl.exe BSOD

Hello! Trying to figure out why my PC keeps BSODing.... Got dump but not able to read it, may be here someone can help me? https://workupload.com/file/BBHkn2erVdE
11 Replies
Flaeri
Flaeri3w ago
Sure thing 🙂 Give me a few min Elgato strikes again I'm afraid 😛
DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.

PROCESS_NAME: ElgatoAudioControlServerWatcher.exe
DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.

PROCESS_NAME: ElgatoAudioControlServerWatcher.exe
I would personally recommend uninstallign all elgato software and drivers, reboot, and install the latest version of the new (and good) elgato software Usually does the trick. Some of the older stuff is very crashy @Purr Should that fail, then it could actually be hardware fault. Or multiple things fighting over the same resource. My money is on the drivers tho 🙂
Purr
PurrOP3w ago
Wow... I will try this, thank you @Flaeri!
Flaeri
Flaeri3w ago
My pleasure 🙂 Curiosity got the better of me. Did it work? 😆
Purr
PurrOP3w ago
just got another bsod right after PC start((( https://workupload.com/file/vegYYJcuDJ8 dump(((
Flaeri
Flaeri3w ago
oh dear :((( Its another DPC_WATCHDOG_VIOLATION (133) This time, it does not point directly at a process, and instead just says "System". I suspect its the same problem tho. Distinguishing between software (driver) and the actual hardware is really hard. I've spent about 15 min digging now, but I can't conclude with a device or driver in this dump. Due to the previous one, I feel like it could be the elgato hardware, so I would personally disconnect the elgato device completely and run for a week, and see if the crash goes away. Other than that, I wonder if there is some kind of system instability here. Is there an overclock on the CPU? Is the memory running DOCP/XMP? A lot of the memory addresses I wanted to look at is not avaliable in the dump unfortuantely. If you want a better answer for a similiar dump, we might need to increase the the information that is available. I am not good enough to actually read the raw memory and understand it, so thats where my knowledge ends. @Purr
Purr
PurrOP3w ago
@Flaeri thank you for your time! Will try to use PC without elgato and see. My CPU and ram are in stock. If there is a way for me to give more info I would like to know it) for now I only have those dumps
Flaeri
Flaeri3w ago
Hmm. Probably not. There might be some info in the event viewer log files, but its needed in a haystack there. I anything, it would be to increase the information in the dump file, which can be done by selecting one of the bottom two, if memory serves
No description
Flaeri
Flaeri3w ago
If you elect to do this, you will need to compress the dump before uploading (7z, or any zip really). The files will be huge, but compressing them cuts it down to usually 20% of the original size
Purr
PurrOP3w ago
now its auto do you mean I need to save it like this or switch to active one? 🤔
Flaeri
Flaeri3w ago
Nothing you can really do for the existing dumps. Just wait for the next crash unfortunately 🤣
Purr
PurrOP3w ago
I think I will reinstall OS) its strange a lot cause that bsod appears only in idle most times... or pc just freezes

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