30 day ban
Why is my account banned for no reason? I just purchased UC and Royale Pass?
Solution:Jump to solution
If you've made illegal or unofficial purchases or were involved in refund fraud, your UC will be deducted until the amount is recovered. You may also face restrictions on game features or a possible account ban depending on the violation's severity. For assistance, contact customer service in-game.
11 Replies
Did you have any negative uc?
Or did you recently bought uc or rp from any third party apps
i bought it in the game
no third party apps
Check your bank acc for refund done. Reverse it
Everything is okay, i just bought uc and after 1 day it shows that im banned
Why did you refund the money that you spent? The reason is stated clearly there, maybe don’t try to scam the game. :omg:
I got the same issue but I did not do any refund in the game I just finish my work at 23:00 I got in to game and I see in mail that I refunded uc when I did not i message to support and after few hours I got 7 days ban for nothing
i didnt refund anything?
exactly the same
Solution
If you've made illegal or unofficial purchases or were involved in refund fraud, your UC will be deducted until the amount is recovered. You may also face restrictions on game features or a possible account ban depending on the violation's severity. For assistance, contact customer service in-game.
Nope I did not I changed my phone and I get banned Bcs someone did refund on my acc idk who Bcs is no typed and funny is that I messaged to support and after that I got ban
Idk if it’s bug in game or what but that’s getting ridiculous