Network error when file claim

When i make claim file in pubg i faced this message
No description
10 Replies
hyunyooo
hyunyooo7d ago
Simply reset the game and it will work again
mario007
mario007OP6d ago
I restared the game, remove it and download it again, use vpn use the emulator no thing work
Nuseif
Nuseif6d ago
Maybe the device is the problem
hyunyooo
hyunyooo6d ago
Try it on another device
mario007
mario007OP6d ago
Now i changed the device with apple device and the same problem @hyunyooo @Nuseif
hyunyooo
hyunyooo6d ago
What file are you trying to claim?
Nuseif
Nuseif6d ago
Try different network
mario007
mario007OP6d ago
Also the same, i tried mobile data and also network error
Nuseif
Nuseif6d ago
Try contacting pubg mobile customer service
mario007
mario007OP6d ago
I tried yesterday, will they respond soon or will take long of you have an idea I got unfair ban for 60 days and i want to claim this

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