I forget my password in acc
I had an account linked to my VK account
This account has been blocked and there is no access to it.
But I wanted to restore the pubg, how can I do this?
Solution:
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If you are not able to access your account because it is hacked or compromised, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
Make sure that you submit your claim on the device you used most frequently to log into the game and provide as much information as possible.
Only submit an account recovery request through the community support form if the recovery claim submitted in-game is rejected....
3 Replies
Help me please
Please submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim. Ensure that the details you provide are accurate, otherwise your claim may be rejected.
If your issue is not resolved after receiving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support Remember to include a description, your numeric user identification and a screenshot of the customer service conversation.
Solution
If you are not able to access your account because it is hacked or compromised, please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
Make sure that you submit your claim on the device you used most frequently to log into the game and provide as much information as possible.
Only submit an account recovery request through the community support form if the recovery claim submitted in-game is rejected.