Ticket: Scheduled Bluesky Post Not Published

@Valérie Just created a ticket
Question: I had a bluesky post planned this morning at 11am, but it has not been posted and I did not receive any message letting me know of any failure.
Attempted: nothing in particular, just checked my bluesky profile. Publication is not online, and in the postiz calendar, the box is still purple, not grey as it usually is when a planned post has effectively been published on the aimed media
Working On: trying to figure out postiz possibilities
Using Postiz On: I have no idea what docker-compose or what kubernetes are...
Take it from here @Postiz
31 Replies
Nevo David
Nevo David3d ago
@Valérie checking @Valérie what is your email?
Valérie
Valérie3d ago
my email is [email protected], thank you for your help
Nevo David
Nevo David3d ago
Hi @Valérie is it possible that you changed your bluesky username and password?
Valérie
Valérie2d ago
Hi @Nevo David I don't think I did since I enrolled on postiz with this email, but in case I did, what should I do ? should I delete the channel bluesky, add the channel again and re-schedule the publications ?
Nevo David
Nevo David2d ago
Next to the account click on the three dots menu And update your details
Valérie
Valérie2d ago
@Nevo David Thank you. I have hopefully correctly filled in the information asked when clicking on "update credentials" for the bluesky profile and I have moved the post which was not publicated yesterday to this morning 8:20 am, I will keep you updated in 5 minutes.
Nevo David
Nevo David2d ago
🙏🏻 @Valérie did it work?
Valérie
Valérie2d ago
@Nevo David I got this message in my mailbox : Could not refresh your bluesky channel Could not refresh your bluesky channel. Please go back to the system and connect it again https://platform.postiz.com/launches, I have just clicked on the link and there's an exclamation mark next to the channel
No description
Nevo David
Nevo David2d ago
Mmm… can you update credentials again?
Nevo David
Nevo David2d ago
First field don’t change Second field pdfconformity.bsky.social Third field your password
Valérie
Valérie2d ago
my password for bluesky ? @Nevo David so I let first field unchanged, second field "pdfconformity.bsky.social", third field my password for bluesky
Nevo David
Nevo David2d ago
Yes
Valérie
Valérie2d ago
OK, Just reschduled post for 8:35, lets see
Nevo David
Nevo David2d ago
Did it remove the red “!”?
Valérie
Valérie2d ago
yes it did
Nevo David
Nevo David2d ago
Ok let me know if it works
Valérie
Valérie2d ago
same mail, exclamation mark back on....
Nevo David
Nevo David2d ago
Checking it
Valérie
Valérie2d ago
@Nevo David with the popup from postiz first field says "https://bsky.social", when i go to bluesky it says "https://bsky.app/" in the url
Bluesky
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Bluesky
Nevo David
Nevo David2d ago
Yes, it still should be bsky.social
Valérie
Valérie2d ago
What else should I do ? Should I change password from bluesky and try again connecting it to postiz ? @Nevo David You were checking, have you found any reason why it failed ? Should I change password on bluesky and try updating the credentials on postiz once again ? @Nevo David I just changed bluesky password, it was confirmed by bluesky, I changed credentials on postiz, the exclamation mark was removed, I rescheduled the publication, but I got mail from postiz "Could not refresh your bluesky channel Could not refresh your bluesky channel. Please go back to the system and connect it again https://platform.postiz.com/launches " Question mark is back on...
Nevo David
Nevo David2d ago
Yes, still working on it Hi @Valérie I found the problem would you mind updating the details again? and then schedule a post
Valérie
Valérie2d ago
@Nevo David Here is what I filled in in the fields at 11:28, re-scheduled post, but got two mails "could not refresh bluesky channel", "error posting on bluesky for pdfconformity"
No description
Nevo David
Nevo David2d ago
So if you click now connect and schedule a post, it won't work? I uploaded a fix 10 mintues ago
Valérie
Valérie2d ago
@Nevo David OK, I did at 11:28, just did it at 11:54, re-sceduled post at 12:00
Nevo David
Nevo David2d ago
Cool btw, you can hover the "schedule" button and click "Post now"
Valérie
Valérie2d ago
just did, I'm back as before, same mails, exclamation mark back on
Nevo David
Nevo David2d ago
Ok, digging into it again one moment hi @Valérie sorry for the troubles. Mind reconnect it again and scheduling it again?
Valérie
Valérie2d ago
I've just seen your answer, I'll try it said channel updated, I'm going to reschedule post @Nevo David post is on bluesky - thanks ! @Nevo David If you have a moment this afternoon to help with this issue, I would be greatful https://discord.com/channels/1243410146097500202/1333430812351266887
Support
SupportOP2d ago
Hi @Valérie Please select an action

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