My account was stolen and need access number to log in and I the owner of this account
Actually, I haven't played this account for a long time. Before this, I gave it to my brother to use because I was busy studying. Last year, he said that this account was hacked. But I didn't take any action. Now I regret it because I can't log in. that's right. the hacker has changed the phone number in there and I need access using that number. that number is also not from my country. so there's a lot of information I've forgotten because I haven't played pubg in years. the longest name I've used as far as I can remember use is "ice cream" because I play in Clan Ice Esport as far as I remember. If you look at me, I've been using the Asian server for the longest time and the Malaysian flag because I'm from Malaysia. Please help me. I just finished my big exam and want to spend my time after studying playing pubg with my friends. my other friend. I have never sold this account to anyone except to allow my brother to use it. IN THE NAME OF GOD I HAVE NEVER SELL THIS ACCOUNT TO ANYONE BEFORE. please pubg return this account I have invested a lot of money in this account.this my old photo. I can't make a report in the game because it need to claim using a regular device (30400044)pls I need help. #cheating-news #requests @PUBG MOBILE #guidelines
Solution:Jump to solution
Please be advised that every account is personal to the respective account holder and is prohibited from gifting, lending, trading, sharing or otherwise permitting any other person to access or use other's account as that is against PUBG MOBILE's terms of service.
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
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Solution
Please be advised that every account is personal to the respective account holder and is prohibited from gifting, lending, trading, sharing or otherwise permitting any other person to access or use other's account as that is against PUBG MOBILE's terms of service.
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!