overlay not working in streamlabs

so im using streamlabs desktop and ive linked the url and the border and stuff works but ive linked a number of gifs to pop up as a command but it only works (sometimes) if its my twitch extention overlay and not at all on phones which is why i switched to streamlabs any advice on how to fix this ? i would like to have it all in house sort of speak in streamlabs thank you
19 Replies
Marc
Marc•3mo ago
I'm confused. Are you streaming with SLOBS and our Twitch Extension?
shinobi_okami420
shinobi_okami420OP•3mo ago
with slobs but he only way for my commands in chat commands work is with the extention activated like for instance i have a !cheers command that is supposed to have radigast from lotr smoking gif pop up with the extension activated on twitch it works but if its not only my borders recent sub and recent follow and my separate in chat command works i tied the !cheers to stream elements chat bot
Marc
Marc•3mo ago
If you are using SLOBS, you should add your Overlay Expert overlay with the !cheers gif pop up as a browser source in SLOBS.
shinobi_okami420
shinobi_okami420OP•3mo ago
so in overlay expert i need to make that a separate overlay in its own and add it independently so each command i do will need its own source ? cause what i currently have is all the pop up subs follow reactions as well as my border and recents in one overlay as one browser source
Marc
Marc•3mo ago
Oh so you already have your Overlay Expert overlay with everything as browser source SLOBS ... and sometimes you don't see your !cheers command in the browser source in SLOBS?
shinobi_okami420
shinobi_okami420OP•3mo ago
yeah its like only my pop ups arent activating ive also tryed remaking the whole pop up lol as well as reenter the browser source
Marc
Marc•3mo ago
Can I see how you've configured the alert? Upload a screenshot of the alert section of the layer settings
shinobi_okami420
shinobi_okami420OP•3mo ago
No description
Marc
Marc•3mo ago
You set the slow-mode to 30 sec, so that means you can only activate this once every 30 seconds I would set slow-mode to 0 That way you can activate it every time
shinobi_okami420
shinobi_okami420OP•3mo ago
oh so maby that was preventing me ?
Marc
Marc•3mo ago
Yes I believe so
shinobi_okami420
shinobi_okami420OP•3mo ago
thank you so much marc for your help i say this all the time you guys are amazing
Marc
Marc•3mo ago
Slow mode is for "public" commands that you don't want your viewers abusing Aw thanks 💜 This means a lot to us
shinobi_okami420
shinobi_okami420OP•3mo ago
quick question the number next to that show is that the deration the animation will show ?
Marc
Marc•3mo ago
Yes So in that screenshot the alert will show for 50 sec
shinobi_okami420
shinobi_okami420OP•3mo ago
ok thats starting to make alot of sense then
Marc
Marc•3mo ago
Yeah I know it's a bit complicated 😞 Sometimes it's hard to balance power features and simple config
shinobi_okami420
shinobi_okami420OP•3mo ago
totally understand you guys are good and super helpful
Marc
Marc•3mo ago
Cool 💜 Feel free to use #community-chat if you have any other questions

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