500 ERROR
when i launch the docker web UI it gives me an error can someone please help
13 Replies
Thank you for submitting a support request.
Depending on the volume of requests, our team should get in contact with you shortly.
⚠️ Please include the following details in your post or we may reject your request without further comment: - Log (See https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log) - Operating system (Unraid, TrueNAS, Ubuntu, ...) - Exact Homarr version (eg. 0.15.0, not latest) - Configuration (eg. docker-compose, screenshot or similar. Use ``your-text`` to format) - Other relevant information (eg. your devices, your browser, ...)
Frequently Asked Questions | Homarr documentation
Can I install Homarr on a Raspberry Pi?
!qa required_data
Thank you for your question. Our support team has noted that your request does not meet the minimum required data so we are unable to answer your question.
Please provide:
- your Homarr logs
- your setup configuration (eg. docker compose, docker run, helm chart, screenshot, ...)
- A detailed description of your problem or question with additional images where necessary
- Your operating system
- Version of Homarr (do not say latest! say 0.15.2, ...)
Failure to comply with this will result in a permanent closure of your support request.
i use docker


Please read the documentation before posting: https://homarr.dev/docs/getting-started/installation/docker
You are missing the encryption secret. The instructions are clearly laid out on the documentation.
Docker | Homarr documentation
Docker is our recommended installation method for beginners and professionals.
sorry
im new to this stuff
No worries. But as a general guidelines, read documentation before doing anything next time. We write documentation exactly for this so we don't have to explain the same thing over and over.
where do i get a encryption key from
Also documented, see https://homarr.dev/docs/getting-started/installation/docker#installation
Docker | Homarr documentation
Docker is our recommended installation method for beginners and professionals.
Just read what I sent you 🙂
If you use Windows, use a generation tool, such as https://www.browserling.com/tools/random-hex, and copy my inputs (64 digits, 1 result):
Random Hex Number Generator - Create Random Hex Digits - Online - B...
Useful, free online tool that generates hex numbers. No ads, nonsense, or garbage, just a random hex digit generator. Press a button – get the result.
