Bot importing error

bot doesnt import files from engauge
No description
Solution:
@moda So, this is an issue that will require us a few days to try fix, additionally we cannot guarantee you will ever be able to import from Enguage due to API changes they made. If you don't want to wait to see if we'll be able to fix this issue, we'd recommending manually setting XP data for your members....
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16 Replies
EasyThreads
EasyThreads2mo ago
Hey @moda! Our team will answer your post soon. If this is an issue in your server, make sure you've included your server's ID (This can be found on the /ping command), as well as which users are having this issue. Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer Overflow
Shadow
Shadow2mo ago
What's your server ID?
moda
modaOP2mo ago
u mean server
Shadow
Shadow2mo ago
yeah that thing
moda
modaOP2mo ago
Codeize
Codeize2mo ago
When you run /ping, you can see the server ID, would you be able to run that command, and copy the server ID and paste it here for us?
moda
modaOP2mo ago
No description
moda
modaOP2mo ago
this 1224658558382116884 here ya go
Codeize
Codeize2mo ago
Perfect, thanks, bear with us while we do some digging.
moda
modaOP2mo ago
k sure ? @Codeize @Shadow
Codeize
Codeize2mo ago
Please have some patience and do not ping us, we can't fix these things immediately, we also can't investigate them immediately. We'll get back to you when we have more to share.
moda
modaOP2mo ago
k sorry
Solution
Codeize
Codeize2mo ago
@moda So, this is an issue that will require us a few days to try fix, additionally we cannot guarantee you will ever be able to import from Enguage due to API changes they made. If you don't want to wait to see if we'll be able to fix this issue, we'd recommending manually setting XP data for your members.
moda
modaOP2mo ago
its fine
Shadow
Shadow2mo ago
@moda After digging through everything, we've found that you need to make sure your servers page is set to be publically visable
Shadow
Shadow2mo ago
Engauge
Discord bot allowing you to gauge user participation and reward it on your Discord server. Comprehensive leveling system, complete with a web dashboard.

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