DASH 18.5 is not initiating in UE 5.5
During installation I noticed some problem in my Window 11 Pro (24H2). DASH installation has done fine but after installation is finished, one popup is there to wait for console intallation. I pressed OK and wait for console installation but during that time I have noticed it is trying to install something in forbidden areas or socket. I don't know what that mean but then all consoles are terminated by Windows and some lines are there in red color. It was so fast that I can't read out. Is DASH 18.5 have any problem with Windows 11 Pro (24H2) or my Anti Virus System which is Kaspersky Total Security ?
3 Replies
Hello! This new console windows that are popping up in the end of installation is python dependenceis installation. We moved this process to instsaller (previously it was happening during unreal project startup). The reason to move was that we started affecting startup time a lot, and everytime we add new dependencies this will only grow.
Regarding installation, there is nothing forbidden being installed, and we install those dependencies into Dash installation folder (by default it's
DASH_INSTALL_FOLDER\Plugins\UnrealEngineContext\Imports\thirdparty\PYTHON_VERSION\
Here is what you can do to validate installation.
1. Check that unreal plugin is installed to selected engine (UE_ROOT\Engine\Plugins\Marketplace\GraphNUnrealPlugin\)
2. Validate that you can see Dash icon on the toolbar
3. If so, click on it
4. If nothing happens, open output log window in Window->Output Log menu
5. Go to Dash installation folder and find InstallationLog.txt, share it here
Here you can find an overview on what python modules are being installed on that console window
https://discord.com/channels/826908885024636989/1271713369518243883
we've added a few more recently - openai, anthropic and torch. stuff to work with AI, for our AI assistance for example
Also you can try to reinstall like this:
1. Search "Uninstall Dash" in windows search and run it
2. Run installer as admin
It's important to uninstall from windows shortcut, and not from "Add or Remove Programs"
If still stuck, ping me and we can share screenLogPython: Error: Traceback (most recent call last):
LogPython: Error: File "<string>", line 1, in <module>
LogPython: Error: File "C:\Users\kanch\AppData\Local\Programs\Polygonflow\Dash\Modules\GN\GNL\GNLSetup.py", line 4, in <module>
LogPython: Error: from GN.LicenseManager import LicenseManagerWindow
LogPython: Error: File "C:\Users\kanch\AppData\Local\Programs\Polygonflow\Dash\Modules\GN\LicenseManager\LicenseManagerWindow.py", line 6, in <module>
LogPython: Error: from PySide6.QtCore import Qt, QSettings, QEvent, QPoint, QObject, QRectF
LogPython: Error: ModuleNotFoundError: No module named 'PySide6.QtCore'
yes, dependencies installation failed
try to reinstall Dash
also try to exclude this folder
C:\Users\kanch\AppData\Local\Programs\Polygonflow in your antivirus