Ticket: Login Issue: Postiz App Stuck on Loading Screen
@Eliza Just created a ticket
Question: Cant get past the login/sign-up screen on the postiz app. When i try to login it gets stuck on loading
Attempted: Signing up with multiple emails/password combos
Working On: trying to use Postiz
Using Postiz On: Coolify, hosted on hetzner
Take it from here @Postiz
Question: Cant get past the login/sign-up screen on the postiz app. When i try to login it gets stuck on loading
Attempted: Signing up with multiple emails/password combos
Working On: trying to use Postiz
Using Postiz On: Coolify, hosted on hetzner
Take it from here @Postiz
28 Replies
Hi @Eliza can you drop your .env file?
SERVICE_BEEHIIVE_KEY=
SERVICE_BEEHIIVE_PUBID=
SERVICE_DISCORD_ID=
SERVICE_DISCORD_SECRET=
SERVICE_DISCORD_TOKEN=
SERVICE_DRIBBLE_ID=
SERVICE_DRIBBLE_SECRET=
SERVICE_FACEBOOK_ID=
SERVICE_FACEBOOK_SECRET=
SERVICE_FQDN_POSTIZ=https://postiz.mydomain.xyz/
SERVICE_GITHUB_ID=
SERVICE_GITHUB_SECRET=
SERVICE_LINKEDIN_ID=
SERVICE_LINKEDIN_SECRET=
SERVICE_MASTODON_ID=
SERVICE_MASTODON_SECRET=
SERVICE_OPENAI_KEY=
SERVICE_PASSWORD_JWTSECRET=XfWiJNSc6xMos5sO4EmZXZ8njBHp1Dnh
SERVICE_PASSWORD_POSTGRESQL=u2BYHqWleN3E98UKv4lwMOz6uq2OVz31
SERVICE_PASSWORD_REDIS=7tO7tqwC7VEg3TsVl0jZcdmt02J9xLFE
SERVICE_PINTEREST_ID=
SERVICE_PINTEREST_SECRET=
SERVICE_REDDIT_API=
SERVICE_REDDIT_SECRET=
SERVICE_SLACK_ID=
SERVICE_SLACK_SECRET=
SERVICE_THREADS_ID=
SERVICE_THREADS_SECRET=
SERVICE_TIKTOK_ID=
SERVICE_TIKTOK_SECRET=
SERVICE_X_API=
SERVICE_X_SECRET=
SERVICE_YOUTUBE_ID=
SERVICE_YOUTUBE_SECRET=
CLOUDFLARE_ACCESS_KEY=
CLOUDFLARE_ACCOUNT_ID=
CLOUDFLARE_BUCKETNAME=
CLOUDFLARE_BUCKET_URL=
CLOUDFLARE_REGION=
CLOUDFLARE_SECRET_ACCESS_KEY=
EMAIL_FROM_ADDRESS=
EMAIL_FROM_NAME=
EMAIL_PROVIDER=
FEE_AMOUNT=0.05
NEXT_PUBLIC_DISCORD_SUPPORT=
NEXT_PUBLIC_POLOTNO=
NEXT_PUBLIC_UPLOAD_DIRECTORY=/uploads
NEXT_PUBLIC_UPLOAD_STATIC_DIRECTORY=
NX_ADD_PLUGINS=false
POSTGRESQL_DATABASE=postiz-db
RESEND_API_KEY=
SLACK_SIGNING_SECRET=
STORAGE_PROVIDER=local
STRIPE_PUBLISHABLE_KEY=
STRIPE_SECRET_KEY=
STRIPE_SIGNING_KEY=
STRIPE_SIGNING_KEY_CONNECT=
UPLOAD_DIRECTORY=/uploads
im using coolify cloud so i dont really have a file
this comes from Coolify? they are mostly wrong
many of them don't exists
ooh
Can you fetch for me:
FRONTEND_URL
MAIN_URL
NEXT_PUBLIC_BACKEND_URL
BACKEND_INTERNAL_URL
?
should i send the urls here? or what do you mean by fetch 🙂
like get them because most of the problems happens from misconfiguration of them
this is the compose file:
Btw, this is how i installed the service
Can you send me a link in private to the deployed website?
It looks like the backend is not running
it throws 502
can you check the logs?
okay
Something is wrong with Redis
looks like it can't connect
in the coolify service stack it does say healthy, but maybe thats wrong
Maybe restart it
and then restart the application
okay
after redis restart and app restart
Still 502, can you maybe ask in the coolify discord? I am not familiar with their platform
should i just say that the postiz-redis service is giving an 502 error? even tough it says its healthy
No, say that redis returns an error
if you refresh the logs, you will probably see the same error
Yeah same
Redis username and password is invalid
but it's auto configured
okay, im in contact with them now, ill update 🙂
somoeone of the support team is trying to set postiz up himself, to try and see what's causing the problems
GitHub
[Bug]: Postiz 502 error during first signup and [ioredis] Unhandled...
Error Message and Logs i have this in the log i cant sign in for first start account i not have change anything [ioredis] Unhandled error event: ReplyError: WRONGPASS invalid username-password pair...
problem is solved
Hi @Eliza Please select an action
The thread is now closed