hi
I logged out of my account by mistake and I want to reactivate it, but I forgot my name, but I remember everything, such as the password and email.
47 Replies
@Captain Halu
theres an option to request what your username is
i think lul
I did but it doesn't work
whats not working about it?
no email?
I enter the email, but it tells me that we will send you your name, but something comes to me
something => *nothing ?
Are you an admin in the application? If you are an admin, you can remind me by my name
lets start from from 0 then.
try creating an account with that email
I use a translator because I am not good at English
just a dev, i don’t have DB nor Account access
Can you tell me anyone because I just want the name
@Captain Halu
I spent two hours trying to remember the name and try, but it didn't work
Can you try?
Theres no way for me to do that. I would do the following two things:
1. check spam for email from
robolab.io
2. try creating a new account with the old email. if you are using the correct email, this shouldn’t not be allowed.I only have one email address
Could you help me
it’s incredibly common that people spell it wrong when they sign up. if this happened, it makes sense that you are not getting any emails.
attempting to create a new account rules this out
Can you talk to anyone who owns the application and get me my name
not possible, did you try creating a new account?
How do I create a new account and can I create an account with the same email?
thats exactly what i need you to try
How do I create a new account?
click “Register” (i think)
you are on the old version, which im less familiar with
I want the new one then
This is what he says
I want the new one then
@Abød
@Captain Halu
#v2-download
MechaKeys
MechaKeys is your ultimate desktop customization tool. A mouse and keyboard sound simulator, live wallpapers and overlays, and so much more in an all-in-one app.
Login
sign
The difference between them
use “sign up”
enter email etc. see if complains
That username was not found.
So he says
did you click sign up?
I want a new account, no problem
yes
Thank you I did it
if you used the same email, then it was probably spelled wrong the first time.
If you link your account #link-your-account i can compensate you for the inconvenience.
How do I tie it?
This is what he says
What do I do
Great, just click the link that was sent to you email to confirm the process
How do I see the messages in my email?
what provider are you using? gmail?
Google Chrome
sign into your email at:
https://mail.google.com
then find the message from:
robolab.io ([email protected])
Gmail
Gmail is email that’s intuitive, efficient, and useful. 15 GB of storage, less spam, and mobile access.
You have linked it
@Captain Halu
congrats! 🎉
<@!739038005016133734> was awarded 5000 keycaps!
I appreciate your patience in working through this
Are there tasks that I can do and get keycaps?
there are a few in app ones.
and some commands in discord,
namely
/daily and /prayok
Thank you very much
you will see this once the app syncs
OK