Loading Stuck On Account Recovery Menu

I got Hacked on my social media, thats make me cant login to my account so i tried the account recovery menu and then I got stuck in this thing for almost 10minutes, i tried uninstall and instal the game but same result, and then i switch my wifi to data connection still same. Last i contact the customer service with my little brother account and the customer service told me to using account recovery feature. I contact the customer service for the second time yesterday and got same answer they told me to use account recovery.. I have the proof thats my account i have the date i topup for the first time what i buying in game what device i login first time playing pubg mobile the nickname i used before, but i cant use the account recovery feature.. offer me any kind suggestion Thankyou for your attention
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Solution:
For any 'compromised account' appeals, please reach out via https://pubgmobile.live/support.
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7 Replies
Solution
Zuelle
Zuelle2mo ago
For any 'compromised account' appeals, please reach out via https://pubgmobile.live/support.
Bert
BertOP2mo ago
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Bert
BertOP2mo ago
at the end still told me to use account recovery feature
Zuelle
Zuelle2mo ago
You may click on the hyperlink if your recovery claim is rejected.
Bert
BertOP2mo ago
i even cant send a recovery account claim i got stuck on loading
Bert
BertOP2mo ago
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Bert
BertOP2mo ago
nvm i just remember i have my friend that login to my account before so i told him to do that and the claim submitted Thankyou Pookie

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