`*.pages.dev` assignation bug

I've deleted a Pages project with an associated *.pages.dev domain from one account and re-created the project on another account. This resulted in the same *.pages.dev being assigned (which seemed nice). But now the deployment on such domain does not work and further adding custom domains to it yields "CNAME Cross-User Banned" errors. Is this system eventually consistent and should I expect it to converge in few hours or is this just a bug?
8 Replies
Erisa
Erisa•2mo ago
you added the custom domains in the pages project settings right? what status does it show for them?
Borut Svara
Borut SvaraOP•2mo ago
@Erisa - {name}.pages.dev fails 522 - {hash}.{name}.pages.dev either 522 or unresponsive - custom-domain is failing with error 1014 "CNAME Cross-User Banned" Custom domain configuration is showing a generic "Domain is incorrectly configured". But the domain is correctly configured within the same account and the domain works correctly for other services. I've tried to remove and re-apply the custom domain, use a sub-domain and also use different domains from the same account (which works correctly for other Pages). I would say I'm 90% positive it is cause the system thinks the {name}.pages.dev domain belongs to the old account. I'm not comfortable sharing the exact details publicly, but if it can help I can provide them in DM.
Erisa
Erisa•2mo ago
thanks @Borut Svara - if you happen to have a pro plan or higher then can you create a support ticket and share the ticket number? If youre on free thats not a problem just DM me the *.pages.dev domain and i'll escalate it
Borut Svara
Borut SvaraOP•2mo ago
@Erisa is would assume Pro is different than the Paid Workers. Will DM thanks 😀
Erisa
Erisa•2mo ago
it is different yeah Also just to make sure, you published a production deployment to the new project that shows as deployed successfully right? Thanks for the DM, I escalated it to Cloudflare so someone will check when available
Borut Svara
Borut SvaraOP•2mo ago
Yes, I just created a standard project via CLI and published a deployment (which is successful)
Erisa
Erisa•2mo ago
Thanks
Nolan
Nolan•2mo ago
Hey Borut! I'll DM you to get some more details on the specifics so we can look into this!

Did you find this page helpful?