`*.pages.dev` assignation bug

I've deleted a Pages project with an associated *.pages.dev domain from one account and re-created the project on another account. This resulted in the same *.pages.dev being assigned (which seemed nice). But now the deployment on such domain does not work and further adding custom domains to it yields "CNAME Cross-User Banned" errors. Is this system eventually consistent and should I expect it to converge in few hours or is this just a bug?
7 Replies
Erisa
Erisa•11h ago
you added the custom domains in the pages project settings right? what status does it show for them?
Borut Svara
Borut SvaraOP•8h ago
@Erisa - {name}.pages.dev fails 522 - {hash}.{name}.pages.dev either 522 or unresponsive - custom-domain is failing with error 1014 "CNAME Cross-User Banned" Custom domain configuration is showing a generic "Domain is incorrectly configured". But the domain is correctly configured within the same account and the domain works correctly for other services. I've tried to remove and re-apply the custom domain, use a sub-domain and also use different domains from the same account (which works correctly for other Pages). I would say I'm 90% positive it is cause the system thinks the {name}.pages.dev domain belongs to the old account. I'm not comfortable sharing the exact details publicly, but if it can help I can provide them in DM.
Erisa
Erisa•8h ago
thanks @Borut Svara - if you happen to have a pro plan or higher then can you create a support ticket and share the ticket number? If youre on free thats not a problem just DM me the *.pages.dev domain and i'll escalate it
Borut Svara
Borut SvaraOP•8h ago
@Erisa is would assume Pro is different than the Paid Workers. Will DM thanks 😀
Erisa
Erisa•8h ago
it is different yeah Also just to make sure, you published a production deployment to the new project that shows as deployed successfully right? Thanks for the DM, I escalated it to Cloudflare so someone will check when available
Borut Svara
Borut SvaraOP•8h ago
Yes, I just created a standard project via CLI and published a deployment (which is successful)
Erisa
Erisa•8h ago
Thanks

Did you find this page helpful?