Why would only 1 panel not be working?

All panels are there and showing up on stream except the monthly bit leaders "name". It just goes blank instead of showing the name. When I am in the blueprint editor it shows that it is working properly but when I start the stream, the name does not show. (I edit the blueprint and view the stream on a laptop but the stream is itself is through the Xbox Series X)
34 Replies
SkullGamingHQ
SkullGamingHQ4mo ago
are you live?
Customlzer
CustomlzerOP4mo ago
I will be tonight from 9pm-midnight.
SkullGamingHQ
SkullGamingHQ4mo ago
Okay let us know in here and post your channel in #now-live when you go live so we can debug
Marc
Marc4mo ago
Are you streaming with the extension? So it works in the builder but doesn’t work on stream?
Customlzer
CustomlzerOP4mo ago
Going live now Yes with the extension Overlay Expert is set to Overlay 1 In “My Extentions”
SkullGamingHQ
SkullGamingHQ4mo ago
you see both the text and the name in the builder?
Customlzer
CustomlzerOP4mo ago
Yes I do
SkullGamingHQ
SkullGamingHQ4mo ago
can you take a screen shot of what it looks like in your builder and post it here
Customlzer
CustomlzerOP4mo ago
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SkullGamingHQ
SkullGamingHQ4mo ago
okay so its Monthly Bits Leader then flips over to the name for the bit leader!
Customlzer
CustomlzerOP4mo ago
Yes Except on stream it flips from monthly bit leader to blank
SkullGamingHQ
SkullGamingHQ4mo ago
okay this looks like it will have to be looked at by @Marc as everything else seems to be working fine besides for the variable for the monthly bits leader name
Customlzer
CustomlzerOP4mo ago
Is there a way to schedule a time with him?
SkullGamingHQ
SkullGamingHQ4mo ago
have you gotten bits since you added the bits leader part?
Marc
Marc4mo ago
It’s definitely a bug
Customlzer
CustomlzerOP4mo ago
The day of and the day after and a week after
Marc
Marc4mo ago
If it works in the builder but not in the extension, it should be a quick fix
Customlzer
CustomlzerOP4mo ago
That would be amazing
Marc
Marc4mo ago
I’ll try to fix in the next day or two 🙏
Customlzer
CustomlzerOP4mo ago
Thank you. Will I need to do anything special or should it just start working?
Marc
Marc4mo ago
Nope you won’t need to do anything. I’ll message when I deploy the fix so we can confirm everything is working.
Customlzer
CustomlzerOP4mo ago
Awesome And thanks again!
Marc
Marc3mo ago
Appreciate your patience 🙏 @Customlzer I just pushed up a potential fix for this. When next you're live, can you confirm if you can see your bits leader in your overlay?
Customlzer
CustomlzerOP3mo ago
Awesome. My next Live is tomorrow night. I will report back after. 👍
Marc
Marc3mo ago
Sweet 💜
Customlzer
CustomlzerOP3mo ago
Confirmed 👍 Working as it should. Thank you 🙏 😊
Marc
Marc3mo ago
Awesome 🦾
Customlzer
CustomlzerOP3mo ago
Although this is popping up now.
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SkullGamingHQ
SkullGamingHQ3mo ago
can you scroll that down and show the error?
Customlzer
CustomlzerOP3mo ago
I will on tomorrow’s stream but from memory, it just says to contact support. (Will post another pic of it tomorrow)
Marc
Marc3mo ago
So thankfully only the broadcaster sees these warnings so if everything was working it should be OK. Let us know if it happens again 🙏
Customlzer
CustomlzerOP3mo ago
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Marc
Marc3mo ago
@Customlzer I'm looking at the logs and your stream and I don't see anything out of the ordinary. Can you try going to overlay.expert, signing out and signing back in with Twitch?
Customlzer
CustomlzerOP3mo ago
Just did. I’ll let you know if it pops up again.

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