Pubgmobile
Hi pubg mobile🙏just wanted to ask how can i unlink my past gmail frim my pubg account i dont have access to the gmail anymore because someone hacked it they are constantly logging into the account with Google play and the gmail logs can you please help me unlink it please🙏
Solution:Jump to solution
We recommend you to contact the Gmail customer support to recover your account as this is the most efficiency way.
Alternatively, you can also contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
2 Replies
I have tried customer service and everything but i just wont unlink please help
Solution
We recommend you to contact the Gmail customer support to recover your account as this is the most efficiency way.
Alternatively, you can also contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!